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Guest house · Florence · Tuscany

Relais Twelve B&B

A refined B&B in Florence's historic centre, steps from the San Lorenzo Market and a short walk to Ponte Vecchio.

  • Central Florence location
  • High guest satisfaction (8.9/10)
  • Stylish, spacious rooms
8.9 Great 586 reviews Booking.com 8.9 · 586 reviews

About

Relais Twelve B&B

Relais Twelve B&B sits on Via Faenza 12 Nero in the Florence Historic Centre, putting you within easy reach of the city's cultural landmarks. Ponte Vecchio is just 0.9 km away, and the San Lorenzo Market is right by the doorstep, surrounded by restaurants, cafes, and shops.

The property offers practical amenities like luggage storage, a barber shop, and tours/ticket assistance, along with comfortable rooms equipped with air conditioning, flat-screen TVs, and tea and coffee facilities. With a strong 9.4/10 rating for rooms and 9.5 for service, it's a well-regarded choice for exploring Florence.

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • No pets allowed
  • Security
  • Luggage storage

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • Central location — Located in the Florence Historic Centre, within walking distance of the San Lorenzo Market, Ponte Vecchio, and the train station.
  • High guest satisfaction — Rated 8.9/10 from 586 reviews, with top marks for service (9.5) and rooms (9.4).
  • Stylish, spacious rooms — Guests repeatedly praise the thoughtful design, cleanliness, and size of the rooms, along with amenities like flat-screen TVs and tea/coffee facilities.

Worth weighing

3 to weigh
  • Limited check-in window — Check-in is only from 12:30 to 17:00, which may be restrictive for late arrivals.
  • No pets allowed — The property does not permit pets, so travellers with animals will need to look elsewhere.
  • Early check-out — Guests must check out by 10:00, which is earlier than some might prefer.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Suite

  • 1 King-size bed

King Suite

  • 1 King-size bed
  • Courtyard view
  • Shower
  • Heating
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Wi-Fi
  • Lift
  • Key access
  • No smoking on site

Services

  • Luggage storage
  • Housekeeping
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Fax/Photocopying

Room Amenities

  • Air conditioning
  • Heating
  • Tea and coffee facilities
  • Ironing facilities
  • Free toiletries
  • Electric kettle
  • Flat-screen TV
  • Parquet floor
  • Safe deposit box

Family

  • Cots

Safety & Security

  • Fire extinguishers
  • Security

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.9
Great 586 reviews

Guest-rated 8.9/10 from 586 reviews

Booking.com · 8.9 · 586 reviews
8.9Verified guest

“Fantastic location beside the San Lorenzo Market with plenty of eateries and shops around. The staff are genuinely friendly and smiling, the food is great, and they even offer complimentary drinks.”

8.9Verified guest

“The room was spotlessly clean, beautifully designed, and generous in space.”

8.9Verified guest

“Rooms are tastefully decorated with a very nice design, and the location is incredibly comfortable in the city centre.”

8.9Verified guest

“Beautiful and charming venue, perfect location close to the train station, dining, markets, sights, bars, and shops. Staff and host were very helpful, and the room was modern, stylish, with excellent facilities.”

8.9Verified guest

“We loved this central hotel. The room was huge with a TV. Good location, a walk from the train station.”

8.9Verified guest

“Had an amazing time at this B&B. Clean and charming, with helpful staff and fantastic rooms. The setting was great and close to everything, and I loved the room design.”

04 — Location

Getting around Florence

The property sits in Florence.

Getting there: The Santa Maria Novella train station is within walking distance, and Peretola Airport is about a 15-minute drive from the hotel.

Around the hotel: The San Lorenzo Market is right nearby, and Ponte Vecchio is 0.9 km away. The historic centre is packed with restaurants, cafes, and shops.

Via Faenza 12 Nero, Florence, Tuscany, 50123, Italy

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 12:30-17:00
Check-out
By 10:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 12:30 to 17:00, and check-out is by 10:00.

Is parking available at the hotel?

One reviewer mentioned convenient on-site parking, though specific details are not provided.

Are pets allowed at Relais Twelve B&B?

No, pets are not allowed on the property.

Does the hotel offer luggage storage?

Yes, luggage storage is available.

Is breakfast included?

The hotel offers a breakfast selection, as mentioned in reviews, but specific details on inclusion are not specified.

What amenities are in the rooms?

Rooms include air conditioning, heating, flat-screen TV, tea and coffee facilities, and free toiletries. Some suites also have a courtyard view.

The bottom line

Relais Twelve B&B earns its high rating with a prime central location, stylish rooms, and genuinely attentive service. It's an excellent base for exploring Florence, especially if you're arriving by train and want to be in the thick of the action. The limited check-in window and early check-out are minor constraints, but they're a small price for the convenience and quality on offer.

8.9A solid choice for culture-focused travellers who value location and design.

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